Jobs at Parse.ly

Parse.ly empowers companies to understand, own and improve digital audience engagement through data, so they can ensure the work they do makes the impact it deserves.

Our clients, who include some of the largest media companies in the world, harness their content's potential through our real-time and historical analytics dashboard, API, and data pipeline.

Account Manager - UK

Parse.ly is looking for a motivated self-starter to play an integral role in the launch of our new UK/EU Office. This is a hybrid position, focused in two major departments: Sales and Account Management. You will also assist in marketing, partnerships, and other needs that come up as part of our international expansion. The goals of this role will be to drive growth in the EMEA market, while concurrently assisting our Account Management team and the Head of EMEA to support existing customers and partners based in the UK and EU.

Our ideal candidate is an excellent communicator and highly organized, as their role and responsibilities will be spread across multiple teams. You would be joining an established, well-funded startup, and would be directly involved in the immediate growth of our newest markets.

This position will be based in our London offices.

What you'll do

  • Prospect/qualify up to 100 leads per week through appropriate channels
  • Schedule 2-3 meetings per week
  • Reply and follow up with all legitimate inbound inquiries from appropriate markets in a timely fashion
  • Understand the changing landscape of the digital media space
  • Have a deep understanding of Parse.ly’s line of products, how to use them, and how to train end users on utilizing the products
  • Work to drive adoption of the Parse.ly platform
  • Create deep partnerships with Parse.ly customers to best understand their business goals and challenges, and demonstrate how Parse.ly aligns with their interests.
  • Stay on top of industry news, technology products, platforms, and partners to ensure you maintain expertise in the market's ecosystem
  • Lead presentations and demos of our platform to large groups
  • Deliver customer onboarding programs and communicate to customers about the ways in which they might strategically use our products
  • Build trust with contacts, especially those at the C-Suite, VP, and Director levels

You should have:

  • 1+ Years of account management or customer relations
  • Effective written, verbal, and telepathic (yes!) communication skills in order to explain technical ideas to both technical and nontechnical people
  • Excellent time and project management skills. You’re always looking to improve inefficient processes
  • Proficiency in Microsoft Office Suite and Google Apps
  • Knowledge of and interest in digital media businesses
  • Familiarity with SaaS businesses
  • Ability to present in front of groups
  • High level of empathy

And it’s a major bonus if you:

  • 1+ Years of sales experience
  • Experience with analytics tools (Parse.ly, Google Analytics, Omniture)
  • Previous Media/Publishing experience
  • Passionate about technology and not intimidated by numbers
  • Experience and/or interest in Startup culture

Business Development Representative

Parse.ly is looking for a motivated Business Development Representative to further accelerate the rapid growth the company has seen in the last 3+ years. The position will be based in our New York City headquarters which features an amazing startup culture, a collaborative team, and awesome amenities.

Our ideal candidate will be an excellent communicator, a quick learner, self-motivated, comfortable with technology, and must have leadership potential. If you thrive in an environment where you can contribute to a team, love finding solutions for people, and want to be part of changing the media industry then we'd love to talk to you!

Primary responsibilities will include qualifying people interested in Parse.ly, finding and reaching out to companies that could use Parse.ly, and creating/supporting sales opportunities. As an early employee you’ll be working directly with executives at Parse.ly, and your work will directly impact most aspects of the company.

What you'll do

  • Prospect up to 100 leads weekly through phone, email, LinkedIn, etc.
  • Reply to and follow up with inbound inquiries in timely manner
  • Schedule 3-4 meetings per week
  • Manage outreach campaigns and leverage performance data to optimize prospecting efforts
  • Understand the challenges our clients face
  • Communicate basic value of our product to new prospects to open up more in depth conversations

You should have:

  • 1+ years of sales experience is a plus, but applicants of all experience levels are encouraged to apply
  • Excellent written communication skills
  • Excellent time and project management skills
  • Proficiency with Salesforce
  • Experience with or an interest in Startup culture
  • Proficient using Microsoft Excel or Google Sheets
  • Keen attention to detail and adherence to deadlines
  • Strong organizational and interpersonal skills
  • Knowledge of and interest in online media businesses
  • Experience / familiarity with SaaS businesses

Director of Communications

We’re looking for a Director of Communications who constantly asks questions... and then finds out the answers.

Put your creativity, heart, and smarts to work by parsing (pun-intended!) the real story about audience attention from the billions of data points we collect from the best digital media companies in the world. We want someone who can connect what is with what could be - this is a job where you'll put your imagination to work!

You will drive communications strategy, media relations, executive speaking opportunities and external messaging. Come join us in our New York City office and get support from the VP of Marketing and the potential to grow your own team.

Day to day, you will:

  • Translate our internal priorities into an executable and measurable communications strategy
  • Own our point of view on key topics in the market
  • Evangelize our story internally to ensure that everyone on the team applies it to their external communications
  • Use your network. You know those great media contacts you've built up over the years? You get to work with them and lean on them to guide you along the way and create even better stories.
  • Write, write, write: you'll create and manage contributed content strategy (hint, we love Medium!)
  • Put our execs out there: Create an executive speaking plan that reinforces our company narrative
  • Work directly with C-suite to make sure that their vision is getting translated into company reality

Our highest hope is that you:

  • Have a strong grasp of the human psyche: you understand what makes people tick and what excites them, and can use your insight to tell stories about our company
  • Constantly ask questions about what is, how it came to be, and how this might differ from the expected input or outcome
  • Can thrive in a start-up by focusing on how little steps will create a long-term strategy. Rome wasn’t built in a day: but what will you do each day to actively impact our goals?
  • Understand big impact from small impact, and steer toward the former
  • Tell other people’s stories in a way that captures who they uniquely are and elevates them beyond what even they thought was possible
  • Build relationships with everyone: internal team members, external influencers, and key players, no matter where they are
  • Communicate effectively. It should go without saying (but you never let that happen!)
  • Understand the bigger picture of how your role impacts the company and other departments.
  • Display a high level of empathy and emotional intelligence.

We think you'll be successful here if you have:

  • 4+ years experience in brand marketing, media, public relations or related role
  • Demonstrated success at building a high-growth leading brand
  • An impressive portfolio of successful PR placements
  • Names of people who can vouch for your amazing abilities off the top of your head
  • A no bullshit factor, with the ability to tell people what they need to hear, not what they want to hear
  • Excellent verbal and written communications skills
  • Experience making data come to life
  • Knowledge of how PR/Comms integrates with other functions internally, including marketing, SEO, our website, product marketing, and customer success.

And it’s a major bonus if you:

  • Are already passionate about how the Internet has changed how people direct their attention
  • Have experience managing external agencies
  • Love remote teams and culture

Infrastructure Engineer

Working in concert with our Data Engineers and UX Engineers, as an Infrastructure Engineer, you will take ownership of Parse.ly’s distributed cloud environment.

This environment involves 200+ servers running in 7 availability zones and 2 regions in Amazon Web Services.

We practice true DevOps -- infrastructure-as-code; reliance on automation/scripting; pervasive monitoring/alerting; and, careful distributed system design. In this role, you will code in Python, but be comfortable with scripting languages and orchestration tools. You will master AWS services, security practices, and APIs.

You will ensure that one of the most important real-time analytics systems in the world -- trusted daily by over 250 media companies, 2,000 website operators, and over 25,000 active dashboard user seats -- is leveraging the best high-availability and rapid-recovery techniques.

What you'll do

  • Own all code related to automated build-out of our cloud infrastructure. This includes code recipes that automatically build our EC2 boxes; monitoring/alerting scripts; cost reporting tools; and more.
  • Evaluate new technologies that assist Parse.ly’s data engineering and user experience teams at an infrastructure level. Examples of technologies evaluated in the past: Datadog APM, Varnish, Docker, Vagrant, AWS Elasticache, AWS RDS, Logstash/Kibana, PgBouncer.
  • Assist in the roll-out of critical services. For example, one of our Infrastructure Engineers recently assisted with the roll-out of a new Python Tornado based API server, replacing a service that’s hit by our customers more than 2 billion times per month. This upgrade happened with no customer service interruptions and no server downtime.
  • Gain operational expertise for core data infrastructure technologies, including Amazon S3, Kafka, Zookeeper, Storm, Cassandra, Elasticsearch, Redis, Postgres, and Spark.
  • Report on improvement of key Service-Level Objectives (SLOs) within Parse.ly, such as API response times, service uptime, end-to-end data processing latency, and more.

And it’s a major bonus if you have:

  • Past experience programming in Python
  • Depth of experience with AWS
  • Deep love of UNIX/Linux
  • Comfort with shell scripting and server automation
  • Read all or part of “Site Reliability Engineering” book from Google/O’Reilly (available for free here)
  • Past experience working remotely.

Apply

Send a cover letter, CV/resume, and optionally links to projects or code, to the email address here: work@parsely.com.

Marketing Associate

Parse.ly is looking for a Marketing and Communications Associate to join our growing team. This person will assist the marketing team to communicate the value of our company to the world. You’ll have the opportunity to learn from and work with an incredibly talented group of colleagues at a fast-growing and well-funded SaaS startup.

You...

  • Have something unique to contribute to a team of exceptional people
  • Are a self-starter who prides themselves on seeing projects through, whether that means asking for help or learning a new skill
  • Want to contribute to a team that works towards goals together
  • Can adapt to new scenarios and are open to evaluating new ideas
  • Communicate clearly, both in online/written forums and in in-person settings, and can point to examples
  • Like learning all you can about all things marketing

It’s a bonus if you:

  • Know some of the basics when it comes to marketing platforms, including social media (Twitter, LinkedIn, Facebook), SEM (Adwords, Adroll), and email marketing (Marketo)
  • Have had internships or project experience in a marketing, PR, or comms department

You’ll put your skills to work by...

  • Creating and executing email marketing campaigns that excite anyone whose inbox they reach
  • Executing social media plans that make a difference for the company brand
  • Helping to activate event sponsorships that stick in attendees minds
  • Assisting in improving our online paid advertising efforts
  • Learning about the media and content industry and helping to disseminate that knowledge throughout the company
  • Contributing energy and new ideas to our team that makes us better than ever

Software Engineer

We are hiring a software engineer to work on our real-time analytics dashboard. Pythonistas and JavaScript hackers especially desired.

Our analytics platform helps digital storytellers at some of the web's best sites, such as Arstechnica, New Yorker, Mashable, The Next Web, and many more. In total, our analytics backend system needs to handle over 50 billion monthly events from over 475 million monthly unique visitors.

We are currently looking for software engineers to help us build the best real-time analytics dashboard the world has ever seen. The only requirement is some experience in Python/JavaScript. Bonus points for an interest in information visualization, Edward Tufte, and d3.js. To see an example of how we work, check out our blog post, Whatever It Takes.

What you'll do

  • Write code using the best practices.
  • Analyze data at massive scale.
  • Brainstorm new product ideas and directions with team and customers.
  • Master cloud technologies and systems.
  • Learn, grow, and succeed in your career.

You should have:

  • Ideally 2-3 years experience in technology, but no minimum experience required.
  • Self-sufficient, but works well with others.
  • Highly organized and disciplined about self-improvement.
  • Open source contributions and publicly scrutable code available.
  • Some background in Python and/or JavaScript.

Benefits

Our distributed team is best-in-class and we happily skip commutes by working out of our ergonomic home offices. Here's a photograph of our CTO's setup running two full-screen Parse.ly dashboards.

  • Work from home or anywhere else in our industry-leading distributed team.
  • Earn a competitive salary and benefits (health/dental/401k).
  • Splurge with a generous equipment budget.
  • Work with one of the brightest teams in tech.
  • Speak at and attend conferences like PyData on Parse.ly's dime.

Parse.ly Tech

Our entire stack is in Python and JavaScript, and our team has innovated in areas related to real-time analytics, building some of the best open source tools for working with modern stream processing technologies. Our UX/design team has also built one of the best-looking dashboards on the planet, using AngularJS and d3.js. See the Parse.ly dashboard.

Our Stack

  • Python for both backend and frontend (2.7, we're going 3.x soon).
  • Ubuntu 14.04 on every server (going 16.04 soon).
  • Amazon Web Services used for most systems.
  • Modern databases like Cassandra, ElasticSearch, Redis, and Postgres.
  • Modern frontend development tools like d3.js, jQuery, and AngularJS.
  • Frameworks like Django, Tornado and the PyData stack (e.g. Pandas).
  • Running Kafka, Storm, Pig/Hadoop in production atop massive data sets.
  • Easy system management with Fabric, Chef, and Vagrant.

Why Parse.ly?

  • We've built a real-time content measurement layer for the entire web.
  • 40-person team, half of which is a distributed engineering team.
  • Small enough to be nimble, large enough to be dangerous.
  • Actually solving tough data scaling and visualization problems daily.
  • Commitment to open source and the Python community.
  • Team attends and presents at: ApacheCon, PyCon, PyData, MongoWorld, etc.
  • Customers are top journalists, editors, and site managers at top online sites -- smart, savvy, demanding customers!

Apply to Parse.ly

Apply now: send a CV/website, github link (if available), and 1 paragraph intro by clicking the application link below. Let us know what part of the position interests you, and point us toward an interesting project or piece of code you wrote.

Success Engineer

We believe that code + communication = success.

The goal of a Success Engineer is to ensure our customers are delighted with our products, through the wise application of technical know-how, engineering magic, and strong communication skills.

You need to love to help people, to write, to solve problems, and to build things. You need to be technical enough to gain deep experience in analytics -- not just our tools, but the tools available in the marketplace, too. You need to stay close to our customers and understand how they use our dashboard, APIs, and infrastructure, as well as how it fits into their broader analytics goals.

You have to love the idea of explaining tough technical concepts to a non-technical crowd. You want to use your people skills to work closely with top media companies to solve huge problems for them, but also sharpen your technical skills by staying embedded in the product team.

As this is a customer-facing role, you’ll also need to be comfortable jumping onto email threads, chat conversations, and even phone/video discussions with customers to help them diagnose issues. Sometimes, the people you’re talking to will be the web developers responsible for integrating Parse.ly into their sites and apps -- but sometimes, it will be non-technical staff who work with those people.

As for you, to match well to this role, you’re likely on the junior side of your programming career, so you may not be ready yet for doing day-to-day development on a complex product on your own. But you are willing to learn -- and you're ready to solve specific challenges for customers by building and shipping real code that they will use.

What you'll do

In interacting with customers, you’re likely to help customers integrate open source content management systems (such as Wordpress and Drupal); SQL data warehouses (such as Redshift and BigQuery); video player plug-ins (such as JWPlayer and VideoJS); and iOS/Android mobile SDKs. Toward this end, you will become an expert in Parse.ly APIs for JavaScript, HTTP/JSON, data warehousing, and mobile. You'll also pick up Python programming by working with our team, which is staffed with Python experts.

Finally, you'd be joining a team full of talented engineers who love open source and tough data challenges, and also full of talented analysts who like solving problems for customers every day.

You care deeply about our users and partners, and you will judge yourself on how well you serve them.

Responsibilities:

  • Develop deep expertise in the code base and functionality of the Parse.ly platform, including our Dashboard product, JavaScript libraries, mobile integrations, browser plug-ins, rich HTTP/JSON API, or emerging products like our Data Pipeline and our advanced Video Analytics.
  • Help users debug and diagnose integration challenges, and respond to their issues directly via web, email, and via phone/video discussion.
  • Lead our "bug day" process, where we triage customer issues and ensure the product team is well-informed in how to reproduce and fix those issues at the core.
  • Help Parse.ly with in-house Business Intelligence; we "dog food" our own products, and we use our own data to inform further developments (yes, this is very meta!) -- in this part of the role, you can use skills in data analysis and SQL to help with user engagement analysis, churn prediction, and automated customer onboarding.
  • Help to automate our QA process by building test scripts using Python- and JavaScript-based tools.
  • Take our tooling to the next level by extending in-house chatbots, administrative dashboards, and reusable scripts.
  • Work closely with the product team and success team to improve usage across our entire platform.

How to apply

Apply now by sending your CV and/or LinkedIn profile, Github link (or similar, if available), and 1-3 paragraph intro to work@parsely.com. Let us know what part of the position interests you, or point us toward an interesting project or piece of code you wrote.

People with past experience working remotely will be prioritized.

Success Manager

We’re looking for a Success Manager who will help our customers understand their audience through the power of analytics. The ideal candidate has a strong interest in both business and technology and has a curiosity to continually learn more. You should be comfortable in a client-facing position and have an unparalleled enthusiasm for helping our customers. You’ll be their go-to resource when they have any questions about Parse.ly, and you’ll come up with innovative ways to actively engage our customers. You’ll also be working directly with the Product team, so internet humor and clear communication is a must. You’re the champion for both our customers and our product.

As an early employee you’ll be working directly with executives at Parse.ly, and your work will directly impact most aspects of the company.

What you'll do

  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyze customers’ usage of our product
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Be the liaison between the customer and internal teams.

You should have:

  • 2-3 years related account management/sales experience
  • Effective written, verbal and telepathic (yes!) communication skills in order to explain technical ideas to both technical and nontechnical people
  • Excellent time and project management skills. You’re always looking to improve inefficient processes
  • Keen attention to detail and adherence to deadlines
  • Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software
  • Experience and/or interest in Startup culture

And it’s a major bonus if you:

  • Experience with analytics tools (Parse.ly, Google Analytics, Omniture)
  • Previous Media / Publishing experience
  • Passionate about technology and not intimidated by numbers

How we work

We are a team of individuals doing incredible work that contribute to the success of our company. Parse.ly’s mission is to empower others companies to do the same, because the work each employee does matters - and we use the power of data to prove it.

Parse.ly values actions over experience, innovation over tradition, results over potential, and simplicity over intricacy. We distribute our work, we communicate openly, we treat each other with respect, we value results, not effort, and we enjoy what we do.

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