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Episode 19: Why we need to think about email as community, with QuartzIf your inbox is anything like ours, it’s a crowded space but an important one. Email can provide an asynchronous, … 
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Benchmark your site against overall attention trendsThere’s a reason explainer posts get read and shared so much: we all want to know someone else’s secret to … 
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Episode 18: Why reader support is not about the tote bags, with Billy PennOrganizations are increasingly looking to reader support as a primary revenue stream. In an analysis of almost 2000 domains in … 
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Adapting Harvard University’s content for a digital audience, an interview with Mike PetroffAs the oldest American university that’s graduated a ridiculous amount of talent ranging from Thoreau (1837) to Zuckerberg (an honorary … 
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What are prospective students reading? Not just the message, but the messenger matterKristin Glass Monteith, Admission Communications Manager of Colgate University, has a high opinion of Gen Z: “Our prospective students are … 








