Why do I see ‘Staff’ as an author?

Staff is shown as an author when no author is provided in the Parse.ly metadata tag. If you expected to see an author name instead of staff, check the URL in the validator to ensure that we are extracting the appropriate data.

If the page does not validate (if it shows the incorrect author), please check the creator field in the metadata tag. If it does validate, visit the API configuration settings in your dashboard to recrawl the URL and update the author name in the dashboard. To get there, click on the user icon in the top right of the dashboard, click on API Config.

Want to learn more about recrawls? Take a look at our recrawl documentation here.

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