FAQs

Knowledge Base

FAQs

Can I have a test account setup for my staging environment?→

Of course! Send us an e-mail at support@parsely.com with the URL for your staging environment and we…

Can Parse.ly track articles protected by a log-in or paywall?→

We can track paywalled articles, however, it requires some custom configuration on our part. Consult…

Can Parse.ly track single-page applications, such as those built with React or AngularJS?→

Yes, we can do so when you set up single-page application tracking. Specifically, we will set your…

Can I test Parse.ly on a staging/dev site?→

Testing Parse.ly on a Staging/Development Site You can; this is a common request from publishers…

What are the most common metadata mistakes?→

The Parse.ly Canonical URL One of the most common mistakes is omitting or incorrectly specifying the…

Does Parse.ly offer an API?→

Yes! Parse.ly has a full HTTP and JSON API available for all customers. You can read more about our…

How should I format the publication date in my metadata?→

An article’s publication date should be listed in ISO 8601 format, with the time in UTC; we’ll…

I forgot my username. What do I do?→

Your username should be your email address. If that’s not working, send an email to support@parsely…

How does Parse.ly calculate my traffic summary?→

Parse.ly is able to benchmark your traffic against similar periods. This is displayed on the…

Can I prevent Parse.ly from tracking certain pages on my site?→

Yes, just remove our tracking code from those pages. Alternatively, you can edit the templates for…

What's a rebuild?→

In a rebuild, we reprocess the raw pageview data from your site in order to update your statistics…

What's a recrawl?→

In a recrawl, we dispatch our web crawler to article URLs it’s already visited in order to update…

Where's my LinkedIn share data?→

In February 2018, LinkedIn turned off access to shares data from their network. Parse.ly no longer…

Will the JavaScript tracker tag slow down or break my site?→

No! Here are some principles behind our JavaScript serving infrastructure and the code itself. Our…

My site is built with WordPress. Can I still use dynamic tracking?→

You can. Our WordPress plugin does support dynamic tracking, however; you’ll need to configure it…

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