Troubleshoot your overlay

Step 2

Are badges missing for some or all of the posts?

Yes. No.

Solution

It sounds like you're blocking third-party cookies.

  1. Enable third-party cookies from "dash.parsely.com".
  2. Log in again.

If you're still experiencing problems, please contact our support team .

Solution

It sounds like you have an adblocker running.

  1. Disable your adblocker.
  2. Refresh the page.
  3. Click the Overlay bookmarklet.

If this problem persists, please contact our support team .

Solution

The Overlay bookmarklet may require changes to your HTML templates to function properly. Check out these best practices to learn more.

If the problem persists, please contact our support team .

Solution

Sounds like we need to get a human involved. Please contact our support team .

Do you have an urgent support question?